Thursday, January 21, 2010

Trouble with HTC Sync and Windows 7

This is probably the first significant issue I've had with the HTC Hero, and it's primarily a bug with Windows refusing to play nice with a driver installation. I'm trying to install the HTC Sync software on my PC, which also comes with a driver installation. But when it gets to the driver configuration, it doesn't do anything productive and just gives the following error... so, uh, help?


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Device Driver Installation Wizard
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ERROR: Path 'C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x64' not found.



DPInst.exe: installs and uninstalls driver packages.

By default, the tools searches the current directory and tries to install

all driver packages found.



Usage: DPInst.exe [/U INF-file][/S | /Q][/LM][/P][/F][/SH][/SA][/A][/PATH Path][/EL][/L LanguageID][/C][/D][/LogTitle Title][/SW][/? | /h | /help]



  /U path to INF file

            Uninstall a driver package (INF-file).

  /S | /Q   Silent (Quiet) mode. Suppresses the Device Installation

            Wizard and any dialogs popped-up by the operating system.

  /LM       Legacy mode. Accepts unsigned driver packages and packages with

            missing files. These packages won't install on the latest

            version of Windows.

  /P        Prompt if the driver package to be installed is not better

            than the current one.

  /F        Force install inf the driver package is not better than the

            current one.

  /SH       Scans hardware for matching devices and only copies and installs

            those drivers for which a device is present. Only valid for

            Plug and Play drivers.

  /SA       Suppress the Add/Remove Programs entry normally created for

            each driver package.

  /A        Install all or none.

  /PATH Path

            Search for driver packages under the given path.

  /EL       Enables all languages not explicitly listed in the XML file.

  /L LanguageID

            Tries to use the given language in all UI.

            Useful for localization tests.

  /SE       Suppress the EULA.

  /C        Dump logging output to attached Console (Windows XP and above).

  /D        Delete driver binaries on uninstall.

  /SW       Suppresses the Device Installation Wizard, the operating system

            might still pop-up user dialogs.

  /? | /h | /help

            Shows this help.




---------------------------
OK  
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4 comments:

  1. I have the same problem any luck fixing it yet?

    ReplyDelete
  2. @Gordon - Turns out that HTC's official stance is that Windows 7 isn't supported. Hopefully they'll get around to supporting it sooner rather than later.

    ReplyDelete
  3. Arrrgghhhh!! damn!! I had the thing working, could sync and so on ... as I tried to install the new 2.0.6 - Version (so uninstall the old 2.0.33 and reinstall 2.0.6) the tool did break ... since then I can not get it working again ... someone has an idea? cleaning the registry did also not work

    ReplyDelete
  4. Again me ...

    found a solution:
    http://androidforums.com/htc-hero/7066-htc-sync-vista.html

    do the things of post 07-28-2009, 09:58 AM

    ReplyDelete